888 UK Limited enforcement action
UKGC enforcement action - November 2025

Summary

Financial Penalty

£86,843

What This Means for Consumers

888 UK Limited remains licensed and can continue to operate. However, this is one of several regulatory actions against the company, which shows a pattern of compliance issues consumers should know about.

Full Details

On 18 November 2025, the UK Gambling Commission imposed a Financial Penalty on 888 UK Limited. The operator was ordered to pay £86,843 for breaching its licence conditions related to customer protection.

The investigation found that 888 UK Limited failed to comply with rules for self-exclusion, a breach of Social Responsibility Code Provision (SRCP) 3.5.3. The UKGC's report notes the failure was due to human error and didn't affect controls that prevent self-excluded customers from gambling. The regulator also acknowledged that the operator cooperated fully and had proactively reported the issue.

This action isn't an isolated event for the company. It's one of several financial penalties issued to 888 UK Limited in recent years, which points to a pattern of compliance problems. This history is reflected in the operator's low trust score.

Key Findings

  • A financial penalty of £86,843.
  • Breach of self-exclusion rules under Social Responsibility Code Provision (SRCP) 3.5.3.
  • The operator self-reported the breach, which was caused by human error.
  • Action taken by the Gambling Commission on 18 November 2025.

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 18 November 2025

Related Operator

D

Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.