Zodiac Casino
Zodiac Casino is an online casino operating at zodiac-casino.co.uk, licensed and regulated by the UK Gambling Commission under Apollo Entertainment Limited. The operator has held its UKGC licence since November 2014 but carries a C-grade trust rating, partly due to a low enforcement score. Trustpilot reviews are sparse and skew negative.
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About
Zodiac Casino is an online casino site operated by Apollo Entertainment Limited, which has held a UK Gambling Commission Remote Casino licence since November 2014. That's over eleven years of continuous UKGC licensing. The site promotes a range of casino products including slots and live dealer games, and according to its website, it participates in the Casino Rewards VIP programme.
The operator's trust grade sits at C (score: 69 out of 100), reflecting standard regulatory standing without a clean bill of health. The enforcement score of 25 is the main drag on that rating. It's worth noting that Zodiac Casino's domain score is an F (47/100), driven by the absence of DNS security protections and an unverifiable domain age, which are technical gaps consumers should be aware of.
Apollo Entertainment Limited also operates Luxury Casino and UK Casino Club under the same UKGC licence, so players should factor in the operator's broader regulatory record rather than judging the brand in isolation.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- UKGC licensed
- 24/7 customer support
- Casino Rewards VIP programme
- 128-bit encryption for security
Can You Trust Zodiac Casino?
Positive Signals
- UKGC Remote Casino licence active since November 2014
- No recorded UKGC enforcement actions against the operator
- eCOGRA registered for Alternative Dispute Resolution
- SSL grade A with TLS 1.3 support
Concerns
- Operator trust grade C with enforcement score of 25 out of 100
- Trustpilot rating 2.60 from 30 reviews — mostly negative
- DNS security missing: no SPF, DKIM, DMARC, DNSSEC, or CAA records
- Domain grade F (47/100) due to technical transparency and security gaps
- No public WHOIS data available for this domain
What Users Say
Zodiac Casino has a Trustpilot score of 2.60 out of 5 from 30 reviews. That's a low rating and points to consistent user dissatisfaction. The review volume is small, so it doesn't represent a large sample, but the pattern isn't encouraging.
Common Themes
Specific topic-level breakdowns aren't available for Zodiac Casino's Trustpilot profile. Based on the overall rating, users appear to have significant concerns, but the detailed themes can't be confirmed from the data available.
Regulatory Context
The operator has no recorded enforcement actions, so there's no direct regulatory parallel to draw against user complaints at this time. That said, the operator's low trust score and below-average Trustpilot rating together suggest a pattern worth monitoring. If future enforcement actions emerge, it would be worth revisiting whether user complaints pre-dated regulatory findings.
Source: Trustpilot
UKGC Licence Status
Apollo Entertainment Limited holds a Remote Casino licence granted by the UK Gambling Commission on 1 November 2014, with active status. A Remote Casino licence permits the operator to offer online casino games, including slots, table games, and live dealer products, to UK customers. No expiry date is recorded, which is standard for UKGC licences that remain under continuous review.
Apollo Entertainment Limited is registered with eCOGRA for Alternative Dispute Resolution. ADR schemes give players a route to escalate unresolved complaints to an independent body if the operator fails to resolve a dispute directly. UKGC-licensed operators are required to offer access to a UKGC-approved ADR service.
Regulatory Actions
Apollo Entertainment Limited has no recorded regulatory actions in the UKGC's published enforcement data. That means no fines, no licence suspensions, and no formal sanctions on record. The low enforcement score of 25 reflects other risk factors assessed in the operator's profile rather than a history of sanctions.
Site Assessment
Licensed Operator
Apollo Entertainment Limited is the UK Gambling Commission licensee behind Zodiac Casino. The operator holds account number 38620 with the UKGC and has been continuously licensed since 1 November 2014, giving it over eleven years of regulatory history. It operates in the online gambling category and runs at least two other active UK-facing casino brands under the same licence.
No Companies House data is linked to this operator in UKGC records, so company registration details, directors, and registered address aren't verifiable through this source. That limits the level of corporate transparency available to consumers researching the operator.
Other Sites by Apollo Entertainment Limited
Apollo Entertainment Limited operates two other UK-licensed casino brands alongside Zodiac Casino. Luxury Casino (luxurycasino.co.uk) is active with a Trustpilot score of 2.80 from 3 reviews. UK Casino Club (ukcasino-club.co.uk) is also active. Both share the same UKGC licence and operator trust rating, so the regulatory assessment applies across all three sites.
