Videoslots
Videoslots is an online casino operated by Videoslots Limited, holding a UKGC licence since November 2014. The operator has faced significant regulatory scrutiny, including a £2 million settlement in 2023 and a further £650,000 penalty in 2025 for anti-money laundering and responsible gambling failures.
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About
Videoslots is an online casino that's been operating under UKGC oversight since 2014. The site claims to offer over 9,000 games including slots, live casino, and jackpots, along with features like multiplayer slot tournaments and no-wagering bonuses, according to its website. It accepts payments via Visa, Mastercard, PayPal, and Skrill.
The domain was registered in January 1999 and is secured with an A+ rated SSL certificate issued by DigiCert, with full support for TLS 1.3 encryption. DNS protections including SPF, DKIM, DMARC, and CAA records are all in place, giving the site a strong technical profile despite the operator's troubled regulatory record.
Consumers researching Videoslots should weigh its 11-year licensing history against a pattern of repeated compliance failures. Two significant regulatory actions in the span of two years raise questions about whether the operator has genuinely fixed the underlying weaknesses in its AML and responsible gambling systems.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Battle of Slots multiplayer tournaments
- No wagering bonuses
- 24/7 customer support
Can You Trust Videoslots?
Positive Signals
- UKGC licensed since November 2014, with over 11 years of continuous licensing
- A+ SSL certificate and full TLS 1.3 support
- DNS authentication fully configured with SPF, DKIM, DMARC, and CAA
- Domain registered since 1999, over 27 years of domain history
Concerns
- £2 million regulatory settlement in June 2023 for AML and responsible gambling failures
- £650,000 financial penalty in October 2025 for further AML and social responsibility breaches
- Operator trust grade of F (score: 47 out of 100)
- Repeat regulatory failures suggest systemic compliance weaknesses, not isolated incidents
What Users Say
Videoslots holds a Trustpilot score of 3.8 out of 5 from 2,089 reviews. A mid-range score on this volume of reviews suggests a split between satisfied and dissatisfied customers rather than a strong consensus in either direction.
Common Themes
Specific review themes aren't available in our data at this time.
Regulatory Context
The two UKGC enforcement actions both cited failures in responsible gambling controls and AML checks. These are areas where operators are required to monitor customer behaviour and intervene appropriately. Consumers who have experienced delayed withdrawals, unexpected account restrictions, or inadequate customer service responses may be encountering the same operational weaknesses that regulators identified during their reviews.
Source: Trustpilot
UKGC Licence Status
Videoslots Limited holds four active UKGC licences. The Remote Casino licence, granted in November 2014, permits the operation of online slots and table games. A Linked Gambling Software licence has been active since March 2015, covering game platform software. A General Betting Standard Real Event licence was added in December 2020, allowing fixed-odds sports betting. Most recently, a Bingo licence was granted in June 2025. All four licences are currently shown as active on the UKGC register.
Regulatory Actions
Videoslots Limited has two recorded regulatory actions. In June 2023, a UKGC review found failures in the implementation of anti-money laundering and responsible gambling controls between October 2019 and February 2022. The operator agreed to a regulatory settlement, making a £2,000,000 payment in lieu of a financial penalty, along with divestment requirements and a public statement. Then in October 2025, the Commission found further breaches of AML and social responsibility code provisions during the period October 2023 to February 2024, resulting in a £650,000 financial penalty, a formal warning, and an additional condition attached to the operating licence. The proximity of the two enforcement periods is notable: the second review covered conduct that began just months after the first settlement was concluded.
Site Assessment
Licensed Operator
Videoslots Limited is the UKGC-licensed operator behind the Videoslots brand. The operator has held an active UKGC licence since 1 November 2014, giving it over 11 years of licensed history in the UK market. Its operator category is listed as mixed, covering casino, betting, and bingo activity.
Companies House registration data isn't held in our records for Videoslots Limited, so further corporate structure details such as registered address, incorporation date, or director information aren't available through this profile. The operator's enforcement history carries significant weight in its overall trust assessment, which currently stands at grade F.
Other Sites by Videoslots Limited
This operator also runs 2 other licensed gambling sites: