Smooth Spins
Smooth Spins is an online casino operating under a UKGC licence held by BV Gaming Limited, a mixed-category operator licensed since November 2014. The site launched in late 2024 and operates as a whitelabel on BV Gaming's platform, which also powers established brands such as BetVictor.
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About
Smooth Spins is an online casino site at smoothspins.co.uk. It's a whitelabel site, meaning it runs on the licensed platform of BV Gaming Limited rather than operating independently. The site states it offers slots and table games to UK players, along with welcome bonuses for new registrations.
The domain was registered in October 2024, so it has a short track record compared to many established gambling sites. That said, the operator behind it, BV Gaming Limited, has held its UKGC licence continuously since November 2014, giving the platform itself over a decade of regulatory standing.
BV Gaming Limited holds five active licences from the UK Gambling Commission covering casino, bingo, gambling software, and both real and virtual event betting. The operator has no recorded enforcement actions, which reflects positively on the regulatory history behind this site.
Features & Offerings
Incentives
According to their website (checked 22 Feb 2026):
Welcome Offers
New players at Smooth Spins can claim a free spins offer after making an initial deposit and playing on a specific slot game.
Conditions Explained
The welcome offer requires you to opt in before depositing. You must deposit and play on the Bee Keeper Slot Game specifically. The free spins are restricted to that same game and expire after 7 days, so you'll need to use them quickly. There's no wagering requirement listed in the data, but the full terms weren't provided, so it's worth checking the site directly before depositing.
Ongoing Promotions
Existing players at Smooth Spins can take part in a raffle with a cash prize and a daily game that awards free spins or cash.
Conditions Explained
The 20k Raffle awards one entry ticket for every £10 you wager on qualifying slots, capped at 50 tickets per day. It's a raffle, not a guaranteed reward, so there's no certainty of winning. Any free spins from that promotion expire after 3 days. The Catch of the Day daily game is only available to players who've deposited £10 within the last 7 days, and any rewards from it expire after 7 days. Neither promotion provides full terms in the data, so check the site for the complete conditions before participating.
Can You Trust Smooth Spins?
Positive Signals
- UKGC-licensed operator since November 2014 with over 11 years of continuous licensing
- No recorded regulatory penalties against BV Gaming Limited
- Dual ADR registration with both eCOGRA and IBAS for independent dispute resolution
- SSL grade A with TLS 1.3 support and Amazon RSA certificate
- Full DNS security including SPF, DKIM, DMARC, and DNSSEC
Concerns
- Domain registered October 2024, less than two years old with limited consumer track record
- Trustpilot score of 2.90 from 80 reviews, below average for a UK gambling brand
- Enforcement score of 25 out of 100 reflects historical regulatory context for the operator group
What Users Say
Smooth Spins has 80 reviews on Trustpilot with a score of 2.90 out of 5. That sits below the average for UK gambling sites, though the review volume is modest for a brand that launched in late 2024. No star-by-star breakdown or individual review text is available in the data.
Common Themes
No topic-level breakdown is available for Smooth Spins reviews at this time.
Regulatory Context
The operator behind Smooth Spins, BV Gaming Limited, has no recorded UKGC enforcement actions. Without enforcement history, there's no regulatory data to cross-reference against user complaints. The below-average Trustpilot score warrants attention as the site builds its review base.
Source: Trustpilot
UKGC Licence Status
BV Gaming Limited holds five active licences from the UK Gambling Commission. The Remote Casino licence (granted November 2014) permits online slots and table games. A Bingo licence was added in March 2021, covering online bingo products. The Gambling Software licence (granted March 2015) authorises the company to supply gaming software. The operator also holds General Betting Standard licences for both real and virtual events, covering sports betting and virtual sports products.
BV Gaming Limited is registered with two Alternative Dispute Resolution providers: eCOGRA and IBAS. ADR schemes give players an independent route to escalate complaints that the operator hasn't resolved directly, without going to court. Registration with both schemes offers consumers a choice of independent arbitration body if a dispute arises.
Regulatory Actions
BV Gaming Limited has no recorded regulatory actions in UKGC enforcement data. The operator has maintained a clean enforcement record across its 11-plus years of licensing.
Site Assessment
Licensed Operator
BV Gaming Limited is the UKGC-licensed operator behind Smooth Spins. It's held its remote gambling licence since November 2014 and is categorised as a mixed operator, holding licences across casino, bingo, sports betting, and gambling software. With over 11 years of continuous licensing, it's among the longer-established operators in the UK market.
No Companies House data is available in the public record for this operator, so registered address and incorporation details aren't available here. BV Gaming Limited also operates several other UK-facing brands, including BetVictor, Heart Bingo, and Parimatch.
Other Sites by BV Gaming Limited
BV Gaming Limited operates several other UK-licensed sites. These include BetVictor (trust score 3.80 from over 5,000 reviews), Heart Bingo (3.20 from over 1,300 reviews), Parimatch (4.10 from 528 reviews), and Puntit UK. All carry active UKGC status and grade A SSL certificates.
