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About

PokerStars is operated by Stars Interactive Limited, which has been licensed under the UK Gambling Commission since 1 November 2014. The operator holds five active licences covering casino games, sports betting, virtual event betting, pool betting, and gambling software, making it one of the more broadly licensed operators on the UKGC register.

The site claims to offer a wide range of products including slots, live casino, and live betting. According to their website, the platform features over 1,000 games from multiple providers, along with standard payment options such as Visa, Mastercard, PayPal, Skrill, and Neteller. These are marketing claims and haven't been independently verified. The domain pokerstars.uk was first registered in June 2014, aligning with the operator's original licence grant.

Stars Interactive Limited has no enforcement history with the UKGC. That's a clean record spanning more than 11 years of continuous licensing, which is worth noting for anyone assessing the operator's regulatory standing.

Features & Offerings

Key Offerings

  • Slots
  • Live casino

Main Features

  • 100% up to £500 welcome bonus
  • Live betting
  • Cash out
  • UKGC licensed

Can You Trust PokerStars?

Positive Signals

  • UKGC licensed since November 2014 with no enforcement history
  • Five active licences including casino, sports betting, pool betting, and software
  • Domain grade A with strong SSL encryption and TLS 1.3 support
  • 11+ years of continuous licensing under Stars Interactive Limited

Concerns

  • Operator trust score of 73 (Grade B) reflects moderate standing, not top-tier
  • No DKIM record configured, which is a minor email authentication gap
  • DNSSEC not enabled on the domain

What Users Say

PokerStars carries a Trustpilot score of 4.1, but this is based on only 10 reviews, which is too small a sample to draw firm conclusions. The low review volume means the score could shift substantially with a handful of new submissions.

Common Themes

With only 10 reviews and no topic summaries available, it's not possible to identify reliable recurring themes from user feedback at this time.

Regulatory Context

There's no enforcement history for Stars Interactive Limited to cross-reference against user complaints. The thin Trustpilot volume also makes it difficult to identify any pattern worth comparing against regulatory data.

Source: Trustpilot

UKGC Licence Status

Stars Interactive Limited holds five active UKGC licences through pokerstars.uk. The Remote Casino licence (granted 1 November 2014) permits online slots and table games. A General Betting Standard Real Event licence (granted 1 November 2014) covers betting on live sports and real-world events. The General Betting Standard Virtual Event licence (granted 5 October 2015) extends this to virtual sports and simulated events. A Pool Betting licence (granted 23 February 2017) allows totalisator-style wagering products. The Gambling Software licence (granted 18 March 2015) authorises the supply of software used in online gambling operations.

Regulatory Actions

Stars Interactive Limited has no recorded regulatory actions with the UK Gambling Commission. The operator's clean enforcement history across more than 11 years of active licensing contributes to its current trust grade of B.

View full enforcement history →

Site Assessment

SSL & Security A
Grade A Amazon RSA 2048 M01 TLS 1.3 HSTS
DNS Security D
✓ SPF ✗ DKIM ✓ DMARC ✗ DNSSEC
Domain History B
Registered 11 years
Regulator Status A+
UKGC: Active
Transparency A+
Public WHOIS Cloudflare proxy
Site Presence D
Screenshot
Operator Trust B
73/100

Licensed Operator

Stars Interactive Limited is the UKGC-licensed operator behind PokerStars. It's been continuously licensed since 1 November 2014, giving it over 11 years of regulated operation in the UK market. The operator sits in the online gambling category and carries no enforcement history with the regulator.

No Companies House data is linked to this operator in the UKGC register, so UK corporate registration details aren't available through this record. The UKGC licence itself remains active with no outstanding regulatory concerns.