Paddy Power Casino
Paddy Power Casino is an online gambling site at paddypower.com, operated under licence by PPB Entertainment Limited and related group entities. The operator has held a UKGC licence since November 2014, but the group has faced recurring regulatory action, including a £2 million settlement in December 2025 for social responsibility failures.
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About
Paddy Power Casino operates at paddypower.com and offers casino games alongside sports betting, claiming to provide slots, live casino tables, and mobile play via iOS and Android apps. The site states it offers fast payouts within one to three days and accepts major payment methods including Visa, Mastercard, PayPal, and Apple Pay. These are the operator's own claims and haven't been independently verified.
The site is operated by PPB Entertainment Limited, which has held a UKGC licence since 1 November 2014, giving the group over eleven years of continuous licensing in the UK market. Two further group companies, PPB Counterparty Services Limited and PPB GE Limited, also hold active licences covering betting and gaming products offered through the same brand.
The group's regulatory record isn't clean. Both PPB Entertainment Limited and PPB Counterparty Services Limited were subject to regulatory settlements in December 2025 for social responsibility failings, and the group has faced enforcement action on prior occasions too. Consumers should weigh that history against the operator's long licensing tenure.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Mobile app for iOS and Android
- Fast payouts within 1-3 days
- Practice play option
- Progressive jackpots
Incentives
According to their website (checked 18 Feb 2026):
Welcome Offers
New players can claim a free bet offer by placing a qualifying bet using a promo code at sign-up.
YSKASTConditions Explained
To get the free bet, you must use promo code YSKAST when registering and place a qualifying bet of the minimum amount stated in the offer card. The terms are only partially disclosed on the site, so you should check the full T&Cs on Paddy Power Casino's website before signing up, as additional conditions may apply that aren't shown here.
Ongoing Promotions
Existing players have a range of ongoing offers, including free-to-play daily games, loyalty rewards through Paddy's Rewards Club, a profit boost for Champions League accumulators, and a refer-a-friend cash bonus.
Conditions Explained
Several promotions require you to opt in before placing a qualifying bet. The Champions League acca boost requires at least 3 selections and caps the qualifying stake at between £10 and £50 per bet. The refer-a-friend offer pays £20 cash per successful referral, but deposit method restrictions apply, meaning some payment methods won't count towards qualifying. The free-to-play games (NFL Showdown, Eliminator, and Beat The Drop) don't require a deposit, but full prize conditions aren't published. Paddy's Rewards Club members get additional perks on Beat The Drop, though the loyalty programme's full terms aren't disclosed in the scraped data.
Can You Trust Paddy Power Casino?
Positive Signals
- UKGC licensed since November 2014 — over 11 years of continuous licensing
- Multiple active licences covering casino, bingo, and general betting (real and virtual events)
- IBAS registered for independent dispute resolution
- Trustpilot score of 3.80 from 6,997 reviews
Concerns
- £2 million regulatory settlement in December 2025 for social responsibility failings (PPB Entertainment Limited)
- £2 million regulatory settlement in December 2025 for social responsibility failings (PPB Counterparty Services Limited)
- £490,000 financial penalty in May 2023 for sending marketing to self-excluded customers
- Operator trust grades of F for PPB Entertainment Limited and PPB Counterparty Services Limited
- No SSL or DNS security data available — domain technical assessment is limited
What Users Say
Paddy Power Casino has a Trustpilot score of 3.80 out of 5 from 6,997 reviews. That's a broadly average rating for an online gambling brand, suggesting mixed but not overwhelmingly negative user experiences.
Common Themes
Specific topic breakdowns aren't available in the current data, but a Trustpilot score in the mid-range typically reflects a mix of positive experiences for straightforward play alongside complaints around account verification, withdrawal delays, or customer service responsiveness.
Regulatory Context
The December 2025 regulatory settlements specifically cited failures in remote customer interaction, which in UKGC terms covers how operators identify and respond to customers showing signs of harm. If users have raised concerns about account restrictions or self-exclusion processes, those complaints align directly with what the UKGC found during its compliance assessment. The 2023 penalty for marketing to self-excluded customers is a further data point — it shows the group has had documented failures in protecting vulnerable customers on more than one occasion.
Source: Trustpilot
UKGC Licence Status
The brand operates under three UKGC-licensed entities. PPB Entertainment Limited holds active Casino and Bingo licences, first granted on 1 November 2014, permitting online slots, table games, and bingo products. PPB Counterparty Services Limited holds active General Betting Standard (Real Event) and General Betting Standard (Virtual Event) licences, first granted in November 2014 and October 2017 respectively, covering sports and virtual event wagering. PPB GE Limited holds active Casino and Bingo licences granted on 20 September 2018. All licences are currently active with no expiry dates recorded by the UKGC.
Disputes that can't be resolved directly with the operator can be escalated to IBAS (Independent Betting Adjudication Service), the brand's registered Alternative Dispute Resolution provider as confirmed on 18 February 2026. ADR schemes are free for consumers and provide a binding resolution — meaning the operator must comply with any decision made against it.
Regulatory Actions
The Paddy Power group has three recorded regulatory actions. On 17 December 2025, PPB Entertainment Limited agreed to a regulatory settlement of £2,000,000 in lieu of a financial penalty, after the UKGC found failings in social responsibility controls related to remote customer interaction across licensees trading as Paddy Power Betfair. On the same date, PPB Counterparty Services Limited agreed to an identical £2,000,000 settlement for the same category of failings across four licensees trading as Paddy Power and Betfair. In May 2023, PPB Counterparty Services Limited accepted a £490,000 financial penalty after marketing push notifications were inadvertently sent to self-excluded customers, breaching Social Responsibility Code Provision 3.5.3. The operator also agreed to an independent audit of its marketing communication processes at its own expense.
Site Assessment
Licensed Operator
PPB Entertainment Limited is the primary licensed operator behind Paddy Power Casino, holding a UKGC licence (account number 39426) since 1 November 2014. It sits within the wider Flutter Entertainment group, which also operates Betfair through related entities. Two other group companies, PPB Counterparty Services Limited and PPB GE Limited, hold additional licences that cover the betting and gaming products available through the Paddy Power brand.
The group's regulatory trust scores are mixed. PPB GE Limited carries the highest trust grade of C, while both PPB Entertainment Limited and PPB Counterparty Services Limited are graded F, driven down by the December 2025 settlements and prior enforcement history. That pattern suggests systemic compliance gaps rather than isolated incidents, and consumers should factor that into any assessment of the brand.
Other Sites by PPB Entertainment Limited
PPB Counterparty Services Limited also operates Betfair Casino (betfair.com), which holds a Trustpilot score of 3.40 from 4,135 reviews and carries its own active UKGC regulator status.
