NetBet Casino
NetBet Casino is an online gambling site operated by Netbet Enterprises Limited. The operator holds an active UKGC licence but agreed to a significant regulatory settlement in 2025 for serious compliance failures.
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About
NetBet Casino is an online gambling brand operated by Netbet Enterprises Limited. The company has been licensed to operate in Great Britain since 8 November 2017 and holds an active licence from the UK Gambling Commission under account number 39170.
According to its website, NetBet Casino offers a selection of casino games, including slots and live dealer experiences. The operator also claims to provide responsible gaming tools for customers, such as deposit limits. These are marketing claims from the operator and haven't been independently verified by Saferwager.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- 100 Free Spins No Wagering for new customers
- NetBet Players Club with NetPoints rewards
- Game of the Week promotions
Incentives
According to their website (checked 18 Feb 2026):
Welcome Offers
New players at NetBet Casino can claim a free spins offer by placing a qualifying bet on any slot, with winnings paid as cash rather than bonus funds.
Conditions Explained
The offer requires you to opt in first and then bet a minimum amount on any slot game to trigger the spins. The spins are restricted to one specific game, Big Bass Splash, so you can't use them on your preferred slots. Winnings from the free spins are paid as real cash, which is consumer-friendly as it skips the wagering requirement step, but there's a maximum you can win from them. You'll need to deposit a minimum amount to qualify. The terms were only partially available when this offer was scraped, so check NetBet Casino's full terms directly before depositing.
Ongoing Promotions
Existing players have access to a weekly featured slot promotion and a loyalty points club, where real-money play earns points redeemable for cash, bonuses, and prizes.
Conditions Explained
The Game of the Week promotion gives existing UK players double NetPoints on a featured slot for a set period, plus entry into a cash raffle. Full terms weren't disclosed on the page, so details like the raffle draw date and eligibility requirements should be confirmed directly with NetBet Casino before playing. The NetBet Players Club is open to all registered players. NetPoints accumulate with every real-money spin and can be spent in the club shop on bonuses and cash rewards, though specific exchange rates and minimum point thresholds weren't provided in the available terms.
Can You Trust NetBet Casino?
Positive Signals
- UKGC licensed since 2017
- Uses IBAS for dispute resolution
- Long-established domain registered in 2006
Concerns
- £650,000 regulatory settlement in 2025 for AML and social responsibility failures
What Users Say
Trustpilot shows a 4.0-star 'Great' rating for NetBet Casino from over 2,600 reviews. This suggests many users report positive experiences. It's always a good idea to read individual reviews to understand common praise and complaints.
Regulatory Context
The regulatory action against Netbet Enterprises Limited focused on Anti-Money Laundering (AML) and Social Responsibility failures. These issues can sometimes appear in user complaints related to difficult account verification or delayed withdrawals. While many users report good experiences, this official finding shows the operator hasn't always met the UKGC's standards for protecting players.
Sample Reviews
"Quick withdrawals and a great selection of slots. I had to verify my ID but it was sorted within a day. No issues so far."
"Customer service is a nightmare. They keep asking for the same documents over and over again and have locked my account with my money in it. Avoid."
Source: Trustpilot
UKGC Licence Status
Netbet Enterprises Limited holds several active licences from the UKGC. These include a Remote Casino licence for online slots and table games, and General Betting licences for both real and virtual events. It also holds licences for Pool Betting and Linked Gambling Software, which allows it to offer a wide range of online gambling products.
If you have a complaint about NetBet Casino that you can't resolve directly, the operator uses IBAS (Independent Betting Adjudication Service) as its Alternative Dispute Resolution provider. ADR services provide an impartial review of disputes between customers and gambling companies.
Regulatory Actions
On 5 November 2025, the UKGC announced that Netbet Enterprises Limited had agreed to a regulatory settlement. This followed a review that found failings in the company's Anti-Money Laundering and Social Responsibility procedures. The operator agreed to pay £650,000 in lieu of a financial penalty and issue a public statement about the failings.
Site Assessment
Licensed Operator
The brand NetBet Casino is run by Netbet Enterprises Limited, which holds UKGC account number 39170. The company has been licensed to operate in Great Britain for over eight years.
However, its history includes a significant regulatory settlement for compliance failures. This is a key factor for consumers to consider when deciding whether to use the service, as it shows the operator hasn't always met the required standards for player protection.
Other Sites by Netbet Enterprises Limited
The operator Netbet Enterprises Limited also runs the brand NetBet, which is associated with the domain live.netbet.co.uk.
