Mecca Bingo
Mecca Bingo is an online bingo and casino site operated by Rank Interactive (Gibraltar) Limited. The operator is licensed by the UKGC and has no history of regulatory penalties, though the brand has a very low user rating on Trustpilot.
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About
Mecca Bingo is a well-known brand that offers online bingo and other games to UK customers. The website is operated by Rank Interactive (Gibraltar) Limited, which holds an active licence from the UK Gambling Commission (UKGC) under account number 57924. The operator has been licensed to serve UK players since 11 March 2022.
According to its website, Mecca Bingo provides a variety of bingo rooms, slots, and live casino games. The company states it focuses on security and responsible gambling. It's important to remember that these are marketing claims from the operator itself.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Bingo
- Slingo
- Jackpots
Main Features
- UKGC licensed
- SSL encrypted
- Mobile app
- Cross-channel rewards
- Responsible gambling tools
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players can choose between two welcome offers, one tailored to bingo players and one for slots, each requiring a minimum £5 deposit and spend.
Conditions Explained
You can only claim one of the two welcome offers, so pick carefully before registering. PayPal and Paysafe are excluded from the minimum deposit, meaning you'll need to use a different payment method. Each offer has its own individual bonus terms that apply on top of the general conditions, so it's worth reading those before you opt in.
Ongoing Promotions
Existing players get a busy schedule of ongoing promotions, including daily free bingo, a daily prize wheel, weekly free bingo sessions, jackpot games, slots tournaments, free spins rewards, and a loyalty programme that links online play to physical Mecca Bingo club visits.
Conditions Explained
The Winner Spinner daily prize wheel awards bonuses that carry a 1x wagering requirement (meaning you must bet through the bonus amount once before withdrawing any winnings) and a 7-day expiry on bingo and all-games bonuses. Live casino games contribute only 20% towards wagering on those bonuses, while table games contribute just 5%, so slots and bingo complete the requirement much faster. Minimal-risk roulette strategies, like betting both red and black simultaneously, don't count towards wagering at all and can lead to bonuses being forfeited. Mega Free Bingo requires opting in each week and staking at least £5 on bingo during that week to unlock the Monday session, with prizes capped at £1,000. The Drops and Wins tournament caps the maximum reward at £5,000 cash. The Mecca Perks loyalty programme requires visiting a physical club at least once per calendar month and meeting minimum online spend thresholds to unlock rewards, so online-only players won't qualify. Free spins from the daily slots promotion are earned by staking at least £10 on any slot game, delivering a maximum of 5 free spins on selected games.
Can You Trust Mecca Bingo?
Positive Signals
- Operated by Rank Interactive (Gibraltar) Limited
- UKGC licensed and regulated
- No regulatory penalties on record for the online operator
- Domain registered since 1999
Concerns
- Very low user rating of 1.5/5 on Trustpilot
What Users Say
Mecca Bingo has a very low Trustpilot score of 1.5 out of 5 based on over 3,000 reviews. This indicates widespread customer dissatisfaction. Such a low score is a significant point of concern for potential players.
Common Themes
While specific topic data isn't available, user reviews with very low scores often mention problems with the withdrawal process, disputes over bonus terms, and unhelpful customer service.
Regulatory Context
There's a clear disconnect between user feedback and regulatory findings. While many users express frustration, the operator Rank Interactive (Gibraltar) Limited doesn't have any regulatory actions for issues like unfair terms or payment handling. This suggests the user complaints haven't resulted in formal regulatory breaches.
Sample Reviews
"Great selection of bingo rooms and the chat hosts are always friendly. I've had a few nice wins and never had an issue with withdrawing."
"Trying to withdraw my winnings has been a nightmare. They keep asking for more documents and customer service is no help at all. It feels impossible."
Source: Trustpilot
UKGC Licence Status
The operator, Rank Interactive (Gibraltar) Limited, holds several active UKGC licences. These include a Remote Bingo licence for its bingo games and a Remote Casino licence for online slots and table games. It also has licences for Gambling Software and for both real and virtual event betting.
If you have a complaint that can't be resolved with the operator, Mecca Bingo uses an Alternative Dispute Resolution (ADR) service. The operator is registered with both ECOGRA and IBAS. These are independent bodies that review disputes between customers and gambling companies.
Regulatory Actions
The operator, Rank Interactive (Gibraltar) Limited, has no recorded regulatory actions from the UK Gambling Commission. This means it hasn't been fined or sanctioned for compliance failures related to its online operations.
Site Assessment
Licensed Operator
The online brand Mecca Bingo is run by Rank Interactive (Gibraltar) Limited. This company holds the necessary UKGC licences for the website's gambling activities. It's part of a larger corporate structure that also includes Mecca Bingo Limited, a separate company that manages the brand's land-based bingo halls and has been incorporated since 1984.
This structure shows a long history for the brand itself, even though the current online operator has been licensed under its current name since 2022. The operator has a standard regulatory standing with a Grade B trust score from Saferwager.
Other Sites by Rank Interactive (Gibraltar) Limited
Rank Interactive (Gibraltar) Limited also operates several other well-known UK gambling brands. These include Grosvenor Casino, Kitty Bingo, and Lucky Pants Bingo.
