Lottoland
Lottoland is an online gambling brand operating at lottoland.co.uk, licensed through EU Lotto Limited, which holds active UKGC licences dating back to November 2014. The site claims to offer lottery betting, casino games, sports betting, and bingo, and it carries a trust grade of B with no recorded regulatory penalties.
Website Preview
About
Lottoland is operated by EU Lotto Limited, which has held UK Gambling Commission licences since 1 November 2014, giving the operator over 11 years of continuous regulated activity. The brand positions itself as a lottery-focused platform, though its UKGC licences cover a broader range of gambling products including casino, sports betting, and bingo.
According to its website, Lottoland lets users bet on the outcomes of major international lotteries such as PowerBall and EuroJackpot, alongside a catalogue the site claims exceeds 3,500 games. The site also states it offers live dealer games, a mobile app, and personalised promotions. These are marketing claims and haven't been independently verified.
The domain carries an SSL grade of A and passes core DNS security checks including SPF, DKIM, and DMARC. WHOIS registration isn't publicly available, which limits transparency somewhat, but the regulatory profile through UKGC is the stronger indicator of legitimacy here.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Lottery
- Sports betting
- Bingo
Main Features
- Over 3,500 games
- Live dealer games
- Betting on global lotteries
- Mobile app
- Personalized promotions
Can You Trust Lottoland?
Positive Signals
- UKGC licensed since November 2014 with over 11 years of continuous licensing
- Four active licences covering casino, lottery betting, sports betting, and bingo
- No recorded regulatory actions or enforcement history
- IBAS registered for independent dispute resolution
- SSL grade A with TLS 1.3 support
Concerns
- Trustpilot score of 2.2 out of 5 from 5,874 reviews, which is notably low
- WHOIS details are private, limiting domain transparency
- Domain lacks DNSSEC and CAA DNS security records
What Users Say
Lottoland has a Trustpilot score of 2.2 out of 5 from 5,874 reviews, which puts it in the poor range by customer sentiment. A large review volume at this rating is a meaningful signal worth noting before depositing.
Common Themes
Specific topic breakdowns aren't available in the current data, but a 2.2 average across nearly 6,000 reviews typically reflects recurring issues around withdrawals, account verification, or customer service responsiveness.
Regulatory Context
The operator has no enforcement history with the UKGC, so there's no direct regulatory parallel to draw against customer complaints. The gap between the clean regulatory record and low customer ratings is worth noting. Regulatory compliance and customer experience don't always track together.
Source: Trustpilot
UKGC Licence Status
EU Lotto Limited holds four active UKGC licences. The Remote Casino licence, granted 11 August 2015, permits online slots and table games. The General Betting Standard (Real Event) licence, the operator's oldest, was granted 1 November 2014 and covers betting on real-world sporting events. A General Betting Standard (Virtual Event) licence granted 23 November 2017 permits betting on simulated virtual events. The Bingo licence, granted 6 December 2019, covers online bingo products. All four licences are currently active with no expiry dates recorded.
Lottoland is registered with IBAS (Independent Betting Adjudication Service), the UK's primary independent dispute resolution body for gambling. If a player can't resolve a complaint directly with the operator, IBAS provides a free, impartial adjudication service.
Regulatory Actions
EU Lotto Limited has no recorded regulatory actions with the UK Gambling Commission. The operator's enforcement score reflects a clean history since first licensing in 2014.
Site Assessment
Licensed Operator
EU Lotto Limited is the UKGC-licensed operator behind Lottoland. The company has maintained an active licence with the Commission since November 2014, a run of over 11 years without recorded enforcement action. Its operator category is listed as mixed, reflecting the range of products available under its licences.
Company registration and UK address details aren't available in UKGC public records for this operator, which limits the corporate transparency picture. That said, the consistent multi-year licensing record is a meaningful signal of ongoing regulatory compliance.