Kitty Bingo
Kitty Bingo is an online bingo and casino site. It's operated by Rank Interactive (Gibraltar) Limited, which holds an active UKGC licence and has no history of regulatory action.
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About
Kitty Bingo is a UK-facing gambling website that focuses on bingo and casino games. The site is operated by Rank Interactive (Gibraltar) Limited, a company that has been licensed by the UK Gambling Commission (UKGC) since 11 March 2022.
According to its website, Kitty Bingo offers a range of products including bingo, slots, slingo, and live casino games. The site also claims to provide fast withdrawals, low minimum deposits, and mobile apps for players. These are marketing claims and haven't been independently verified.
Features & Offerings
Key Offerings
- Slots
- Live casino
- Bingo
- Slingo
- Scratchcards
Main Features
- Licensed by UK Gambling Commission
- Fast withdrawals within 15 minutes
- Lively chat rooms and community events
- Low £5 minimum deposits
- Mobile app for iOS and Android
Incentives
According to their website (checked 21 Feb 2026):
Welcome Offers
New players at Kitty Bingo can pick between two welcome paths: a bingo bonus for use in the Main Event Bingo room, or a set of free spins on Fishin' Frenzy. The choice is made after the first deposit by playing in whichever room matches the offer you want.
Conditions Explained
Both offers require a minimum deposit and an initial spend in the chosen game within 7 days, and PayPal and Paysafe deposits don't qualify for either. The bingo bonus comes with a 6x wagering requirement, meaning you must bet six times the bonus amount in bingo before any winnings can be withdrawn. For example, a £25 bingo bonus requires £150 in bingo stakes before withdrawal. You have 30 days to complete that wagering or the bonus is forfeited. The free spins are worth £0.10 each, winnings from them go straight to your cash balance, but the spins expire after 7 days if unused. Only your first deposit counts. If you make a second deposit before claiming, you lose access to both offers entirely.
Ongoing Promotions
Existing players get a varied mix of daily and weekly promotions, including free bingo sessions, a daily prize wheel, free spins for slots players, and scheduled jackpot events across the bingo schedule.
Conditions Explained
The Wheel of Fortune runs daily and is restricted to eligible players, with full terms not published on-site. The Daily Free Bingo runs in the Penny Heaven room from 7pm to 8pm each day and is open to all players with no deposit needed. The Bingo Blast offer requires opting in and staking at least £10 on bingo to receive a £1 bingo bonus. The daily free spins promotion requires opting in and staking at least £10 cash on any slot, with spins awarded on Eye of Horus Megaways at £0.10 each. Several promotions, including the Bargain Box Bingo and the February jackpot events, don't publish full terms on the promotions page, so conditions aren't fully known for those offers.
Can You Trust Kitty Bingo?
Positive Signals
- Operated by a UKGC-licensed company
- No recorded regulatory actions against the operator
Concerns
- Extremely low user rating of 1.3/5 on Trustpilot
What Users Say
Kitty Bingo has an extremely poor reputation among users on Trustpilot, with a score of just 1.3 out of 5 from over 260 reviews. This indicates widespread customer dissatisfaction.
Common Themes
While specific complaint themes aren't detailed in the data, a Trustpilot score this low typically points to significant issues with customer service, payment processing, or account verification.
Regulatory Context
There's a clear disconnect between user feedback and regulatory findings. While hundreds of users report negative experiences, the operator, Rank Interactive (Gibraltar) Limited, currently has no public enforcement actions from the UKGC. This suggests the reported issues haven't yet triggered a regulatory investigation or that they fall outside the regulator's direct scope.
Source: Trustpilot
UKGC Licence Status
Rank Interactive (Gibraltar) Limited holds several active licences from the UKGC. These include a Remote Bingo licence for its bingo games and a Remote Casino licence for online slots and table games. It also holds licences for Gambling Software and General Betting on real and virtual events.
If you have a complaint that you can't resolve with the operator, Rank Interactive (Gibraltar) Limited uses an Alternative Dispute Resolution (ADR) service. It's registered with both ECOGRA and IBAS, which are independent bodies that review customer disputes.
Regulatory Actions
The operator, Rank Interactive (Gibraltar) Limited, has no recorded regulatory actions or fines from the UK Gambling Commission. Its regulatory record is clean.
Site Assessment
Licensed Operator
The operator behind Kitty Bingo is Rank Interactive (Gibraltar) Limited. This company holds UKGC account number 57924 and has been licensed to operate in Great Britain since March 2022.
Rank Interactive (Gibraltar) Limited is part of the well-known Rank Group, which also operates major brands like Grosvenor Casino and Mecca Bingo. This connects Kitty Bingo to a large, established gambling corporation.
Other Sites by Rank Interactive (Gibraltar) Limited
Rank Interactive (Gibraltar) Limited operates several other well-known gambling sites, including Mecca Bingo, Grosvenor Casino, Lucky Pants Bingo, and Magical Vegas.
