GentlemanJim
GentlemanJim is an online gambling brand operated by Lovell Brothers Limited. The operator holds an active UKGC licence and currently has no history of regulatory enforcement actions, giving it a strong compliance record.
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About
GentlemanJim is a UK-licensed gambling website operated by Lovell Brothers Limited. The company has held a licence from the Gambling Commission since 27 June 2022 and its status is currently active. This means it's legally permitted to offer gambling services to customers in Great Britain.
According to its website, GentlemanJim focuses on slots, live casino games, and sports betting. The site claims to offer a streamlined experience with mobile apps for Android and iOS. It also states that it promotes responsible gambling with the tagline, "A Gentleman Knows Their Limits".
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- Clear game navigation
- Mobile apps for Android and iOS
- Pragmatic Play network tournaments
- Responsible gambling messaging
Can You Trust GentlemanJim?
Positive Signals
- Operated by Lovell Brothers Limited, a UK-based company
- Holds an active UKGC licence
- No recorded regulatory actions or fines
- Uses IBAS for dispute resolution
Concerns
- Low user review score on Trustpilot (2.2 out of 5)
- Technical assessment shows a new domain with some security gaps
What Users Say
GentlemanJim has a Trustpilot score of 2.2 out of 5 based on over 150 reviews. This is a 'Poor' rating on the platform, suggesting many users have reported negative experiences.
Regulatory Context
While user reviews on Trustpilot are largely negative, these complaints don't currently correspond to any official regulatory action. The operator, Lovell Brothers Limited, has a clean record with the UKGC and hasn't been sanctioned for the types of issues that may appear in user reviews.
Source: Trustpilot
UKGC Licence Status
The operator, Lovell Brothers Limited, holds several active UKGC licences. These include a Remote Casino licence, which permits online slots and table games, and General Betting Standard licences for both real and virtual events. This combination allows them to offer a full suite of online betting and casino products.
If you have a complaint that you can't resolve with the operator, your case can be reviewed by an independent third party. Lovell Brothers Limited is registered with IBAS (Independent Betting Adjudication Service), which is an approved Alternative Dispute Resolution provider.
Regulatory Actions
The operator, Lovell Brothers Limited, has no recorded regulatory actions from the UK Gambling Commission. This means it hasn't received any fines, warnings, or licence suspensions to date.
Site Assessment
Licensed Operator
The GentlemanJim brand is run by Lovell Brothers Limited, a company registered in Cardiff. The company was incorporated on 23 November 2021 and first received its gambling licence from the UKGC in June 2022. It's a relatively new operator in the market.
As the sole operator of the brand, Lovell Brothers Limited is directly responsible for all regulatory compliance. Its active status with both Companies House and the UKGC shows it's a legitimate, functioning business authorised to operate in the UK.