Genting Casino
Genting Casino is an online casino brand operating at gentingcasino.com, licensed under Skill On Net Limited since November 2014. The operator carries a trust grade of D following a regulatory settlement in 2023, and prospective players should weigh that history before signing up.
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About
Genting Casino is an online gambling site regulated by the UK Gambling Commission and operated on a whitelabel platform by Skill On Net Limited, a company that has held a UKGC licence since 1 November 2014. The domain itself has been registered since 29 June 2001, making it one of the longer-established names in UK online gaming.
According to the site, Genting Casino offers over 6,000 games, including slots and live casino tables streamed from physical venues. The site also claims to provide GAMSTOP integration and a range of responsible gambling tools. These are self-reported features and haven't been independently verified here.
Skill On Net Limited also runs a number of other active UK-facing brands on the same operator licence, which means players across those sites share the same regulatory framework and dispute resolution options.
Features & Offerings
Key Offerings
- Slots
- Live casino
Main Features
- UKGC licensed
- Live dealer games from real casinos
- Responsible gambling tools
- GAMSTOP integration
Can You Trust Genting Casino?
Positive Signals
- UKGC licensed since November 2014 under Skill On Net Limited
- Domain registered since 2001, showing a long-established online presence
- SSL grade A with TLS 1.3 support and Cloudflare CDN protection
- ADR registered with both eCOGRA and IBAS for independent dispute resolution
- Full DNS security in place: SPF, DKIM, DMARC, and CAA records present
Concerns
- Regulatory settlement of £305,150 in May 2023 for AML and safer gambling failures
- Operator trust grade of D (score: 57/100) due to enforcement history
- Trustpilot rating of 3.1 from 3,743 reviews, indicating mixed customer satisfaction
- No DNSSEC in place, leaving DNS records without cryptographic verification
What Users Say
Genting Casino holds a Trustpilot score of 3.1 from 3,743 reviews. That volume of feedback gives the rating reasonable weight, though a 3.1 average reflects a divided customer base rather than consistent satisfaction.
Common Themes
No topic-level summaries are available in the current data, so specific complaint themes can't be broken down at this time.
Regulatory Context
The 2023 UKGC settlement found failings in safer gambling processes between 2021 and 2022. If customer reviews during that period reflect difficulties with responsible gambling tools or account management, those experiences align with what regulators subsequently found. Without topic-level review data, a direct connection can't be drawn here, but the timing is worth noting.
Source: Trustpilot
UKGC Licence Status
Skill On Net Limited holds three active UKGC licences covering this brand. The Remote Casino licence, granted 1 November 2014, permits online slots, table games and live dealer products. A Remote Gambling Software licence, granted 11 March 2015, covers the technology platform underpinning these games. A Bingo licence, added 14 February 2020, allows the operator to offer bingo products. All three licences are currently active with no stated expiry dates.
Skill On Net Limited is registered with two Alternative Dispute Resolution providers: eCOGRA and IBAS. ADR schemes give players an independent route to challenge unresolved complaints without going to court. Both registrations were verified in February 2026.
Regulatory Actions
In May 2023, the UK Gambling Commission concluded a regulatory settlement with Skill On Net Limited after finding failings in anti-money laundering and safer gambling processes between January 2021 and December 2022. The operator agreed to pay £305,150 in lieu of a financial penalty and to commission an independent third-party audit of its AML and safer gambling controls. This is the operator's only recorded regulatory action, but the settlement's size and scope pulled its enforcement score down to 6, contributing to an overall trust grade of D.
Site Assessment
Licensed Operator
Skill On Net Limited is the UKGC-licensed operator behind Genting Casino, holding an active licence since 1 November 2014, giving it over 11 years of continuous licensing history. The operator is categorised as mixed, covering casino, bingo, and gambling software activities. No Companies House registration details are available in UKGC records for this operator.
The 2023 regulatory settlement is the main mark against Skill On Net Limited's record. It doesn't have the clean enforcement history of higher-graded operators, and the required third-party audit signals UKGC wanted reassurance that issues had been addressed. Players should take that context into account.
Other Sites by Skill On Net Limited
Skill On Net Limited operates several other UKGC-licensed brands alongside Genting Casino, including Lord Ping (533 reviews, trust score 2.3), Slotstars (159 reviews, trust score 2.9), PlayToro (103 reviews, trust score 1.8), GeckoPlay, Jackpot Star, Prime ScratchCards, Prime Slots, and Winlandia. All sibling brands hold active UKGC status and A-grade SSL.