FanDuel
FanDuel is an online gambling brand operated by FanDuel Limited, a Scottish-registered company licensed by the UK Gambling Commission since February 2016. It's best known for fantasy sports but also offers sports betting and casino products. The operator holds a clean regulatory record with no enforcement actions on file.
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About
FanDuel is operated by FanDuel Limited, a company incorporated in Scotland in November 2007 and registered at 14 City Quay, Dundee. The operator holds two active UKGC licences and has been continuously licensed for nearly ten years. Its regulatory record is clean, with no fines or formal actions recorded against it.
According to its website, FanDuel offers sports betting, casino games, and fantasy sports, with live betting and a mobile app among the features it promotes. The site states it operates in pounds sterling and focuses primarily on football. These are the operator's own claims and haven't been independently verified by Saferwager.
The domain has been registered since April 2009 and is secured with strong SSL encryption backed by Amazon RSA 2048. It uses modern TLS 1.3 and sits behind CloudFront, a content delivery network that provides an additional layer of protection against attacks.
Features & Offerings
Key Offerings
- Sports betting
- Casino
- Fantasy sports
Main Features
- Live betting
- Fantasy football
- Mobile app
Can You Trust FanDuel?
Positive Signals
- UKGC licensed since February 2016 with two active licences
- No regulatory penalties or enforcement actions recorded
- Operator trust grade A (score 89/100)
- Domain registered since 2009, over 16 years of established presence
- IBAS registered for independent dispute resolution
- SSL grade A with TLS 1.3 support
Concerns
- Trustpilot score 1.2 out of 5 from 851 reviews, which is very low
- Missing CAA and DNSSEC DNS security records
What Users Say
FanDuel scores 1.2 out of 5 on Trustpilot from 851 reviews, which is one of the lower scores among UK-licensed operators. This is a significant gap between the operator's clean regulatory standing and the experience many customers report.
Regulatory Context
FanDuel Limited has no UKGC enforcement history, so there's no regulatory record to cross-reference with customer complaints. That said, the very low Trustpilot score suggests widespread dissatisfaction worth investigating before depositing. Regulatory compliance and customer satisfaction don't always move together, and this gap is worth noting.
Source: Trustpilot
UKGC Licence Status
FanDuel Limited holds two active UKGC licences. The Gambling Software licence, granted 29 February 2016, covers the provision and supply of gambling software to operators. The Pool Betting licence, granted 27 May 2016, permits pool-based betting products where stakes are pooled and divided among winners. Both licences remain active with no expiry date set.
FanDuel Limited is registered with IBAS (Independent Betting Adjudication Service) for alternative dispute resolution. This means that if you can't resolve a complaint directly with the operator, IBAS can review your case as a neutral third party at no cost to you.
Regulatory Actions
FanDuel Limited has no recorded regulatory actions with the UK Gambling Commission. Its enforcement score reflects a clean compliance history since first receiving its licence in 2016.
Site Assessment
Licensed Operator
FanDuel Limited is registered in Scotland under company number SC333797, with its registered address at 14 City Quay, Dundee, DD1 3JA. The company was incorporated on 12 November 2007 and has held UKGC licences continuously since early 2016, giving it nearly ten years of regulated operation in the UK market.