BestOdds
BestOdds is an online sportsbook and casino operating at bestodds.com. It's run by Razorbill Links Limited, which received its UK Gambling Commission licence in August 2025, making it one of the newer entrants to the regulated UK market. Customer feedback on Trustpilot is heavily negative, with a score of 1.8 from 47 reviews.
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About
BestOdds is a UK-licensed gambling site offering sports betting, casino games, and live casino. The site describes itself as covering horse racing, football, tennis, and virtual sports, along with boosted odds and in-play betting. These are claims made on the site's own pages and haven't been independently verified.
The site is operated by Razorbill Links Limited, which was granted its UKGC licence on 22 August 2025. That's a short track record by industry standards. The operator holds licences covering bingo, casino, general betting on real events, and general betting on virtual events, so BestOdds is authorised to offer a wide range of gambling products under UK regulation.
Despite holding an active licence, BestOdds has attracted a notably high volume of complaints from customers, with a Trustpilot score of 1.8 from 47 reviews at the time of writing. Complaints are consistent and follow similar patterns around account freezes, bonus disputes, and unreturned funds. The UKGC has not recorded any formal enforcement action against Razorbill Links Limited to date.
Features & Offerings
Key Offerings
- Sports betting
- In-play betting
- Casino
- Live casino
- Virtual sports
- Horse racing
Main Features
- Boosted odds
- In-play betting
- Live casino
- Virtual sports
Incentives
According to their website (checked 18 Feb 2026):
Welcome Offers
BestOdds offers new UK customers a choice of welcome deals across both sports betting and casino slots, with options to claim free bets or free spins depending on which product they prefer.
20x5fbsm75W10b10g100fsW50Conditions Explained
All offers are for new UK customers aged 18 and over, limited to one per household, email address, and IP address. Each offer requires a promo code at registration, so don't register without one or you'll miss out. For the free bets offers, the qualifying bet must be at minimum odds of Evens (2.00), meaning you won't qualify by placing a bet at shorter odds. Starting Price (SP) bets don't count, and neither do cashed-out or void bets. Free bets are issued one per day and each one expires after just 24 hours if unused, so you need to be ready to place them daily. Winnings from free bets don't include the stake back, so a winning free bet returns less than the same win from your own money. For the free spins offers, the spins must be used on specific Pragmatic Play slots within 24 hours of being awarded or they expire. The full TC text for both free spins offers states a 1x wagering requirement applies before any winnings from the spins transfer to your cash balance, meaning you must bet through the winnings once before withdrawing. The offer with the highest deposit requirement asks for £50 upfront, and its full terms were not available at the time of writing, so check the operator's site for complete conditions before signing up. BestOdds can withdraw or amend any offer without notice and can remove winnings if a technical error results in an incorrect reward being credited.
Ongoing Promotions
Existing BestOdds customers can access a mix of ongoing slot free spins tied to specific games, a first goalscorer cashback deal for football, and a recurring daily free spins promotion on selected Pragmatic Play slots.
Conditions Explained
All ongoing promotions require opting in before placing any qualifying bets. Stakes placed before opt-in don't count, so you must click the opt-in button first. The game-specific free spins promotions are tied to individual slots and can't be used on any other game. Winnings from these free spins are paid as withdrawable cash with no wagering requirement. Each spin is worth £0.10, and unused spins expire after 7 days of being awarded. The first goalscorer cashback deal returns 50% of your stake as a free bet, up to a maximum of £50, if your selected player scores second rather than first in the match. It requires a minimum £10 pre-match bet, and cashed-out bets, void bets, and bets placed using existing free bets don't qualify. The daily Mustang Trail promotion can be claimed once per day throughout its promotional period, but you must re-opt-in each day and the £20 wager must be placed in a single qualifying session. All promotions are limited to one per household and can't be combined with other BestOdds offers.
Can You Trust BestOdds?
Positive Signals
- UKGC licence active for Razorbill Links Limited since August 2025
- Licences cover casino, betting, and bingo product types
- No UKGC enforcement actions recorded against the operator
- Dispute resolution available via eCOGRA and IBAS
Concerns
- Trustpilot score of 1.8 from 47 reviews — heavily negative
- Operator licensed for less than one year with no established track record
- Multiple user reports of account freezes and funds not returned
- WHOIS registration not transparent — domain ownership not publicly confirmed
What Users Say
BestOdds scores 1.8 out of 5 on Trustpilot from 47 reviews. The overwhelming majority are one-star. Common complaints include accounts being frozen after deposits, welcome bonus disputes, and no response to customer service emails.
Common Themes
Reviewers describe accounts being immediately restricted or frozen after an initial deposit, sometimes with funds still held inside. Bonus eligibility disputes are a recurring theme, with customers saying they weren't told upfront that they didn't qualify. Customer service responsiveness is consistently criticised.
Regulatory Context
The UKGC has not taken any formal enforcement action against Razorbill Links Limited. However, the user complaints on Trustpilot mirror patterns that have drawn UKGC scrutiny at other operators — specifically around account verification processes being used to hold funds and a lack of clear communication about bonus terms. BestOdds is a new operator and isn't yet subject to the enforcement history that would formally connect these complaints to regulatory breaches. Customers with unresolved disputes should contact eCOGRA or IBAS.
Sample Reviews
"They want you to prove your earnings so they can control your limits. Bestodds want to control what you spend, I think this is disgraceful."
"Opened an account, placed first bet of £20 and won and they now blocked my account, emailed them 5 times not one response. Stay clear, definitely a scam bookies."
Source: Trustpilot
UKGC Licence Status
Razorbill Links Limited holds four active UKGC licences, all granted on 22 August 2025. These are: a Remote Bingo licence (permits online bingo), a Remote Casino licence (permits online slots and table games), a General Betting Standard licence for real events (permits betting on live sports and horse racing), and a General Betting Standard licence for virtual events (permits betting on computer-simulated events). All four licences are currently Active with no expiry date recorded.
Razorbill Links Limited is registered with two Alternative Dispute Resolution providers: eCOGRA and IBAS (Independent Betting Adjudication Service). ADR registration means customers who can't resolve complaints directly with the operator have a right to escalate to an independent body, which is a requirement under UKGC rules.
Regulatory Actions
Razorbill Links Limited has no recorded regulatory actions in UKGC enforcement data. The operator hasn't faced any fines, licence suspensions, or formal compliance failures since receiving its licence in August 2025.
Site Assessment
Licensed Operator
BestOdds is operated by Razorbill Links Limited, a UKGC-licensed gambling business with account number 66479. The operator received its first licence in August 2025 and has been active for less than a year. No Companies House data is linked to this operator in our records, so corporate registration details aren't available. The operator holds a trust grade of C with a score of 67, reflecting the short licensing history rather than any regulatory failures.