36Vegas
36Vegas is an online casino and sportsbook operated by 36Gaming Limited. The operator is licensed by the UKGC and currently has no history of regulatory actions, though user reviews are overwhelmingly negative.
Website Preview
About
36Vegas is an online gambling website operated by 36Gaming Limited. The company holds an active licence from the UK Gambling Commission (UKGC), first granted on 30 May 2025. This means it's legally permitted to offer services to customers in Great Britain.
According to its website, 36Vegas offers a mix of casino games and sports betting. The site claims to feature over 1,800 game titles from providers like NetEnt and Evolution Gaming. It also states it covers a wide range of sports markets, including football and horse racing, with features like in-play betting.
Incentives
According to their website (checked 16 Feb 2026):
Welcome Offers
New players can get a £30 free sports bet after wagering £20, or a £30 casino bonus with a £20 deposit. There's also a separate offer for 70 cash spins on a £15 deposit.
36VWELCSPORTVEGASConditions Explained
The sports offer requires the promo code 36VWELCSPORT and a qualifying bet of £20 at odds of 2/1 or higher. The casino bonus needs the code VEGAS and has a 10x wagering requirement, meaning you'll need to bet £300 before withdrawing winnings from it. The 70 cash spins offer requires a separate £15 deposit, and winnings are paid in cash up to a £100 limit.
Can You Trust 36Vegas?
Positive Signals
- Operated by the UKGC-licensed 36Gaming Limited
- No regulatory penalties on record
- Uses IBAS for independent dispute resolution
- Strong technical security with Grade A SSL
Concerns
- Extremely poor user feedback with a 2.8/5 Trustpilot score
- Operator is very new, licensed in 2025 with little track record
What Users Say
36Vegas has a 'Poor' rating on Trustpilot, with a score of 2.8 out of 5 based on 23 reviews. The feedback is overwhelmingly negative, with many users reporting issues with account closures, withdrawals, and customer service.
Common Themes
Key themes in user complaints include accounts being closed without explanation, difficulties withdrawing funds, and problems with welcome bonus promotions.
Regulatory Context
User complaints frequently mention issues with account closures and withdrawal difficulties, which are common topics for regulatory concern. However, it's important to note that the operator, 36Gaming Limited, currently has no public enforcement actions from the UKGC related to these or any other issues. The complaints reflect user experiences but haven't resulted in official regulatory sanctions to date.
Sample Reviews
"I won 4000 and they closed my account with no explanation saying id breached a policy. Lies"
"Joined up and placed 1st bet, when the bet settled i could not gain access to my account, contacted live chat to be told my account was closed and threatened that if anyone i knew joined it would be treat as fraud."
Source: Trustpilot
UKGC Licence Status
The operator, 36Gaming Limited, holds several active remote licences from the UKGC. These include a Remote Casino licence for online slots and table games, and a Remote Bingo licence. It also has licences for General Betting Standard (Real Event) and General Betting Standard (Virtual Event), which permit betting on real-life sports and computer-generated events.
If you have a complaint that you can't resolve with the operator directly, your case can be reviewed by an independent third party. 36Vegas uses the Independent Betting Adjudication Service (IBAS) as its Alternative Dispute Resolution provider. This service is free for consumers.
Regulatory Actions
The operator, 36Gaming Limited, has no recorded regulatory actions or fines from the UK Gambling Commission.
Site Assessment
Licensed Operator
36Vegas is run by 36Gaming Limited, a company registered in the UK with company number 16060742. It was incorporated on 5 November 2024 and received its first gambling licence from the UKGC in May 2025.
As a new operator, it doesn't have a long public track record, but it's fully regulated in Great Britain. The company's registered address is in Wolverhampton.