WHG (International) Limited enforcement action
UKGC enforcement action - August 2025

Summary

Financial Penalty

£82,687

What This Means for Consumers

WHG (International) Limited is still licensed to operate in the UK. This specific breach relates to internal customer identification, but it's the company's second regulatory action since 2023, which may be a concern for some players.

Full Details

The Gambling Commission imposed a Financial Penalty on WHG (International) Limited on 7 August 2025. The operator was ordered to pay £82,687 after it failed to meet a key licence condition. The investigation found that the company didn't take all reasonable steps to identify customers holding accounts with different companies in its corporate group (SRCP Condition 3.9.1).

The regulator noted that WHG (International) Limited self-reported the breach and cooperated fully with the investigation. The company also took remedial action to correct the failing. This isn't the operator's first penalty, as it received a £12.5 million regulatory settlement in March 2023 for other compliance issues.

Key Findings

  • Financial penalty of £82,687
  • Action taken on 7 August 2025
  • Failure to identify customers across group companies (SRCP Condition 3.9.1)
  • Operator self-reported the breach and cooperated with the UKGC

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 7 August 2025

Related Operator

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Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.