Shaftesbury Casino Limited
The UK Gambling Commission issued a formal warning to Shaftesbury Casino Limited on 19 July 2023. The action was taken because the operator failed to cooperate with the regulator and meet information requirements.
Summary
What This Means for Consumers
Shaftesbury Casino Limited's licence isn't suspended, so customers can still use its services. This warning acts as a formal notice on the company's record, highlighting a past failure to communicate openly with the regulator.
Full Details
On 19 July 2023, the UK Gambling Commission (UKGC) issued a warning to Shaftesbury Casino Limited. The regulator found that the company didn't communicate openly about important business matters. Specifically, the operator stopped making payments for a previous regulatory settlement without telling the Commission beforehand.
The UKGC's investigation found breaches of two code provisions: a failure to cooperate with the Commission (OCP 1.1.1) and a failure to meet information requirements (OCP 8.1.1). The Commission noted it was particularly concerned because regulatory settlements depend on trust. Shaftesbury Casino Limited also suspended agreed payments to a charity due to its own financial issues, again without proper communication. A warning is a formal notice on an operator's licence, but it doesn't stop them from trading.
Key Findings
- Received a formal warning under section 117(a) of the Gambling Act 2005.
- Action was finalised on 19 July 2023.
- Failed to cooperate with the Commission (OCP 1.1.1).
- Failed to meet information requirements by not disclosing material business changes (OCP 8.1.1).
Timeline
| Action Date | 19 July 2023 |
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