ProgressPlay Limited
The UK Gambling Commission fined ProgressPlay Limited £1 million for failing to meet anti-money laundering and social responsibility standards. The regulatory action, announced on 9 May 2025, also included a formal warning and a new licence condition.
Summary
Financial Penalty
£1m
What This Means for Consumers
ProgressPlay Limited is still licensed to operate, so customers can continue to use its sites. However, the findings show serious failures in protecting players and preventing financial crime, which is a point of concern for consumers.
Full Details
The UK Gambling Commission (UKGC) imposed a £1 million fine on ProgressPlay Limited on 9 May 2025. The operator received the penalty for breaches of its licence conditions related to anti-money laundering (AML) and player protection. Alongside the Financial Penalty, the regulator issued a formal warning and added a new condition to the company's licence.
The investigation found that ProgressPlay Limited breached several key rules. These included failures in the prevention of money laundering and terrorist financing (Licence Condition 12.1.1) and specific AML measures for foreign-based operators (Licence Condition 12.1.2). The UKGC also found the operator didn't comply with social responsibility requirements for customer interaction (Social Responsibility Code Provision 3.4.3).
As part of the action, ProgressPlay Limited is now required to arrange a third-party audit within six months. This audit will check if its AML and social responsibility policies are being implemented effectively. The UKGC noted that the operator cooperated during the review and took steps to fix the identified problems.
Key Findings
- Financial penalty of £1 million imposed on the operator.
- Action concluded on 9 May 2025.
- Found to have breached rules for anti-money laundering (AML) and social responsibility.
- Licence updated with a new condition requiring a third-party audit.
Timeline
| Action Date | 9 May 2025 |
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