PPB Counterparty Services Limited
The Gambling Commission took action against PPB Counterparty Services Limited on 17 December 2025. The operator, part of the group trading as Paddy Power and Betfair, agreed to a £2 million regulatory settlement for social responsibility failures.
Summary
Financial Penalty
£2m
What This Means for Consumers
PPB Counterparty Services Limited remains licensed and can still accept customers. However, these repeated social responsibility failings, reflected in its low trust score, are a point of concern for players.
Full Details
The Gambling Commission announced a Regulatory Settlement with PPB Counterparty Services Limited on 17 December 2025. The action followed a compliance assessment that found social responsibility failings across four licensees in the Paddy Power and Betfair group. The operator agreed to make a payment of £2 million instead of facing a formal financial penalty.
The investigation found that PPB Counterparty Services Limited and its associated companies didn't follow rules for remote customer interaction (Social Responsibility Code Provision 3.4.3). This isn't the first time the operator has faced regulatory action. It previously received a £490,000 financial penalty in May 2023. A regulatory settlement means the operator has agreed to the outcome without a formal ruling from the Commission.
Key Findings
- Payment of £2 million as part of a regulatory settlement.
- Action finalised on 17 December 2025.
- Failed to comply with social responsibility rules for remote customer interaction (SRCP 3.4.3).
- Part of a wider action involving four licensees in the Paddy Power Betfair group.
Timeline
| Action Date | 17 December 2025 |
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