Playbook Gaming Limited
The Gambling Commission fined Playbook Gaming Limited £250,000 and issued a warning on 10 November 2025. The action followed an investigation that found failures in the company's anti-money laundering and social responsibility procedures.
Summary
Financial Penalty
£250,000
What This Means for Consumers
Playbook Gaming Limited has surrendered its UKGC licence, so it's no longer legally operating in Great Britain. Consumers shouldn't use any websites run by this company.
Full Details
The UK Gambling Commission took regulatory action against Playbook Gaming Limited on 10 November 2025, imposing a financial penalty of £250,000 and a formal warning. The decision came after a review covering the period between August 2023 and August 2024. The investigation found the operator wasn't meeting its licence conditions.
Regulators found several specific breaches. These included failings in preventing money laundering and terrorist financing (Licence condition 12.1.1). The company also didn't comply with rules for customer interaction (SRCP 3.4.3) and remote customer identification (SRCP 3.9.1). The Commission noted that Playbook Gaming Limited cooperated with the investigation.
Key Findings
- Financial penalty of £250,000 and a formal warning
- Action taken on 10 November 2025
- Breaches of anti-money laundering, customer interaction, and customer identification rules
- The company has since surrendered its operating licence
Timeline
| Action Date | 10 November 2025 |
|---|