Munro Neil Alan enforcement action
UKGC enforcement action - February 2024

Summary

What This Means for Consumers

This warning applies to an individual manager, not the operator TGP Europe Limited, which remains licensed to operate. The action shows the regulator's focus on holding senior staff accountable for compliance failures.

Full Details

On 8 February 2024, the Gambling Commission issued a Warning to Munro Neil Alan, who holds a Personal Management Licence (PML). The regulator found that as a compliance manager at TGP Europe Limited, he didn't take reasonable steps to ensure the company followed its licence conditions. It's a formal record of non-compliance against the individual licence holder.

The investigation found that Munro Neil Alan breached several key rules. He failed to ensure TGP Europe Limited's compliance with customer interaction requirements (Social Responsibility Code Provision 3.4.1). He also didn't ensure the operator had proper policies to prevent money laundering and terrorist financing (Licence Conditions 12.1.1 and 12.1.2). The Commission noted that he was open and transparent throughout its review.

Key Findings

  • Received a formal Warning under section 117(1)(a) of the Gambling Act 2005.
  • Action taken on 8 February 2024.
  • Failures related to customer interaction rules (SRCP 3.4.1) at TGP Europe Limited.
  • Breaches of anti-money laundering and terrorist financing policies (Licence Conditions 12.1.1 and 12.1.2).

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 8 February 2024
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Written by

Regulatory Affairs Editor

LLB (Hons) in Law, University of Bristol. Postgraduate Diploma in Financial Regulation, University of Reading.

James has spent 12 years in gambling compliance and regulatory technology, previously working as Senior Compliance Analyst at a UK-based regulatory consultancy advising licensed operators on LCCP adherence.