Mr Green Limited
The UK Gambling Commission announced a regulatory settlement with Mr Green Limited on 28 March 2023. The operator will pay £3.75 million following an investigation that found failings in its safer gambling and anti-money laundering controls. This action also includes new conditions added to its licence.
Summary
Financial Penalty
£3.8m
What This Means for Consumers
This action addressed serious compliance failures. It's important for consumers to know that Mr Green Limited has since surrendered its UK licence and no longer operates in the country.
Full Details
The UK Gambling Commission (UKGC) took action against Mr Green Limited, concluding with a Regulatory Settlement on 28 March 2023. The operator agreed to pay £3.75 million after a review uncovered serious flaws in its anti-money laundering and safer gambling procedures. This settlement avoids a formal financial penalty but includes a divestment of over £218,000 and new, stricter conditions on its operating licence.
The investigation found that between May 2020 and October 2021, Mr Green Limited didn't meet several key requirements. These included failures in conducting appropriate anti-money laundering risk assessments and implementing effective policies (Licence Condition 12.1.1). The company also fell short on its safer gambling duties, failing to interact with customers in a way that minimises harm (Social Responsibility Code Provision 3.4.1). Additionally, it didn't have proper procedures to identify and link multiple accounts held by the same customer (Social Responsibility Code Provision 3.9.1).
Key Findings
- Agreed to a regulatory settlement including a £3.75 million payment in lieu of a financial penalty.
- Action was finalised on 28 March 2023 for failings that occurred between 2020 and 2021.
- Breaches included failures in anti-money laundering (AML) and safer gambling processes.
- Failed to properly identify and link multiple accounts held by the same customer (SRCP 3.9.1).
Timeline
| Action Date | 28 March 2023 |
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