Kalooki Sportsbook Limited
The Gambling Commission issued a formal warning to Kalooki Sportsbook Limited on 14 November 2023. The action followed findings that the operator had inadequate information security policies and procedures.
Summary
What This Means for Consumers
This action raises questions about how Kalooki Sportsbook Limited handles customer data. While the operator remains licensed, this warning and its poor regulatory history are important facts for consumers to consider.
Full Details
The UK Gambling Commission (UKGC) issued a formal warning to Kalooki Sportsbook Limited on 14 November 2023. The regulator found that the operator failed to comply with its technical standards (Licence Condition 2.3.1) for nearly a year. The specific failings related to inadequate information security facilities, policies, and procedures between 28 March 2022 and 7 February 2023.
A formal warning is a regulatory sanction that's recorded on an operator's licence history. It doesn't include a financial penalty, but it shows a breach of licensing rules. In this case, the Commission noted that Kalooki Sportsbook Limited cooperated with the investigation and took quick steps to fix the problems.
This action isn't an isolated incident for the operator. The company's low trust score and other enforcement actions, including a subsequent financial penalty, suggest a pattern of compliance issues that consumers should know about.
Key Findings
- Received a formal warning under section 117(1)(a) of the Gambling Act 2005.
- Breached rules on technical standards (Licence Condition 2.3.1).
- Maintained inadequate information security policies and procedures.
- The failures occurred between March 2022 and February 2023.
Timeline
| Action Date | 14 November 2023 |
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