Hillside (UK Sports) ENC enforcement action
UKGC enforcement action - April 2024

Summary

Financial Penalty

£239,085

What This Means for Consumers

Despite these past failings, Hillside (UK Sports) ENC remains licensed and active in the UK. Customers should be aware of this regulatory history when choosing where to gamble.

Full Details

The Gambling Commission announced on 4 April 2024 that Hillside (UK Sports) ENC will pay £239,085 as part of a Regulatory Settlement. The payment, made in lieu of a formal financial penalty, follows a review that found compliance failures between 2021 and 2022. A regulatory settlement means an operator works with the Commission to address issues and agrees on an outcome, which can include a payment and public statement.

The investigation found that Hillside (UK Sports) ENC breached its licence conditions in two key areas. The operator failed to comply with rules for the prevention of money laundering and terrorist financing between May 2021 and July 2022 (Licence Condition 12.1.1). It also didn't meet social responsibility requirements for interacting with customers to minimise gambling harm between October 2021 and September 2022 (SRCP 3.4.1).

Key Findings

  • Payment of £239,085 in lieu of a financial penalty.
  • Action taken on 4 April 2024 as a Regulatory Settlement.
  • Breaches of anti-money laundering rules (Licence Condition 12.1.1).
  • Failures in social responsibility for customer interaction (SRCP 3.4.1).

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 4 April 2024

Related Operator

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Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.