Heaven James Ronald enforcement action
UKGC enforcement action - January 2025

Summary

What This Means for Consumers

This action doesn't directly affect a specific gambling website's operations for consumers. It does show the regulator's commitment to removing individuals from the industry who don't meet professional standards of conduct.

Full Details

The UK Gambling Commission took significant regulatory action against Heaven James Ronald on 27 January 2025, issuing a full Licence Revocation. A personal licence revocation is the most serious sanction the Commission can issue to an individual. It means the person can no longer legally perform their licensed role within the British gambling industry.

The Commission's investigation found that Heaven James Ronald breached a key condition of his personal licence. He didn't notify the regulator about a disciplinary sanction for gross misconduct, which is a required disclosure (paragraph 3(e) of Part III of the general licence conditions). The regulator also stated that he failed to cooperate with them during the course of the licence review, which is another serious compliance failure.

Key Findings

  • Personal Functional Licence was revoked.
  • Action taken on 27 January 2025.
  • Failed to notify the Commission of a disciplinary sanction for gross misconduct.
  • Found to have failed to cooperate with the Commission's review.

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 27 January 2025
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Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.