Harry Smith and Elsie Blockley Smith enforcement action
UKGC enforcement action - March 2025

Summary

What This Means for Consumers

The operator's licence remains active, so it can continue to trade. This warning doesn't prevent customers from using its services, but it does serve as a formal record of its past compliance failures.

Full Details

The UK Gambling Commission (UKGC) issued a formal warning to Harry Smith and Elsie Blockley Smith on 4 March 2025. The operator, which trades as H&H Entertainments and Smith Amusements, received the notice because it didn't meet several key licence conditions.

A UKGC review found the operator breached rules for preventing money laundering (Licence condition 12.1.1) and didn't submit required regulatory returns (Licence Condition 15.3.1). The investigation also identified social responsibility code failures. These included non-compliance with the multi-operator self-exclusion scheme (SRCP 3.5.6), poor customer interactions (SRCP 3.4.1), and general self-exclusion rules (SRCP 3.5.1).

The regulator's public statement notes that Harry Smith and Elsie Blockley Smith cooperated with the investigation. It also confirms the operator has taken corrective steps to address the problems found.

Key Findings

  • Official warning issued to Harry Smith and Elsie Blockley Smith
  • Action taken on 4 March 2025 with no financial penalty
  • Breaches related to anti-money laundering (AML) and social responsibility rules
  • Failures included non-compliance with the multi-operator self-exclusion scheme (SRCP 3.5.6)

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 4 March 2025

Related Operator

Harry Smith and Elsie Blockley Smith

Operator profile not yet available.

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Written by

Corporate Investigations Editor

ACAMS Certified (Association of Certified Anti-Money Laundering Specialists). BSc Criminology, University of Manchester.

Mark has 15 years of experience in financial crime and corporate due diligence, including a role as Intelligence Analyst at the Serious Organised Crime Agency (SOCA) specialising in money laundering through gaming.