Regulatory Settlement

Greentube Alderney Limited

Enforcement action against Greentube Alderney Limited

By Dr. Sarah Chen · Fact-checked by Mark Sullivan, Corporate Investigations Editor

The UK Gambling Commission announced that Greentube Alderney Limited will make a payment of £1 million as part of a regulatory settlement. The action on 9 January 2025 follows a review that found failings in the operator's anti-money laundering and social responsibility controls.

Greentube Alderney Limited enforcement action
UKGC enforcement action - January 2025

Summary

Financial Penalty

£1m

What This Means for Consumers

Greentube Alderney Limited remains licensed and can continue to operate. This action addresses past compliance failures, but customers should be aware of the operator's history of weaknesses in player protection and anti-money laundering controls.

Full Details

The UK Gambling Commission (UKGC) took action against Greentube Alderney Limited after a regulatory review found compliance failures. On 9 January 2025, the operator agreed to a Regulatory Settlement that includes a payment of £1 million. This payment is made in lieu of a formal financial penalty. A regulatory settlement isn't a fine, but it's an agreement where an operator accepts the findings and takes corrective action to avoid a more severe penalty process.

The investigation found that Greentube Alderney Limited didn't meet its licensing requirements. Between September 2022 and June 2023, it failed to effectively implement its anti-money laundering policies (Licence Condition 12.1.1). The UKGC also found that between December 2022 and June 2023, the operator failed in its duties for remote customer interaction (Social Responsibility Code Provision 3.4.3). These rules are in place to protect customers and prevent gambling from being linked to crime.

Key Findings

  • Payment of £1 million as part of a regulatory settlement.
  • Action concluded on 9 January 2025.
  • Failures in Anti-Money Laundering (AML) controls (LC 12.1.1).
  • Breaches of Social Responsibility rules for customer interaction (SRCP 3.4.3).

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 9 January 2025

Related Operator

Greentube Alderney Limited

Operator profile not yet available.

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Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.