Grace Media (Gibraltar) Limited enforcement action
UKGC enforcement action - June 2025

Summary

Financial Penalty

£60,000

What This Means for Consumers

Grace Media (Gibraltar) Limited is still licensed to operate in the UK. The failures relate to player protection, so customers should be aware of this action when using their sites.

Full Details

The UK Gambling Commission fined Grace Media (Gibraltar) Limited £60,000 on 26 June 2025 after an investigation found the operator breached its licence conditions. The action is a formal Financial Penalty issued for specific compliance failures.

The investigation found breaches of two Social Responsibility Code Provisions. These were failures related to rules on self-exclusion (SRCP 3.5.3) and requirements for direct electronic marketing consent (SRCP 5.1.11). The Commission noted that the issues stemmed from human error. It also acknowledged that Grace Media (Gibraltar) Limited cooperated with the investigation and has since taken steps to fix the problems.

Key Findings

  • Imposed a financial penalty of £60,000.
  • Action concluded on 26 June 2025.
  • Breached self-exclusion requirements (SRCP 3.5.3).
  • Failed to follow rules for direct marketing consent (SRCP 5.1.11).

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 26 June 2025

Related Operator

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Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.