Football Pools Limited enforcement action
UKGC enforcement action - March 2025

Summary

Financial Penalty

£375,000

What This Means for Consumers

Football Pools Limited remains licensed and active, so customers can continue to use its services. However, this action shows the operator hasn't met the regulator's standards for player protection and preventing financial crime.

Full Details

The UK Gambling Commission announced a Regulatory Settlement with Football Pools Limited on 27 March 2025. The operator will make a payment of £375,000 instead of a formal financial penalty. This action follows a regulatory review that identified weaknesses in the company's controls between September 2022 and August 2023.

The investigation found that Football Pools Limited didn't meet several key requirements. The company failed to have appropriate policies to prevent money laundering and terrorist financing (Licence Condition 12.1.1). It also breached rules related to remote customer interaction for social responsibility purposes (Social Responsibility Code Provision 3.4.3). These issues were specific to the operator's online betting services.

Key Findings

  • Payment of £375,000 as part of a regulatory settlement.
  • Action taken on 27 March 2025 for failings identified between 2022 and 2023.
  • Breaches of Anti-Money Laundering (AML) and Social Responsibility (SR) rules.
  • Failures were related to online betting, not its non-remote pool betting products.

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 27 March 2025

Related Operator

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Written by

Research & Data Lead

PhD in Public Policy, London School of Economics. Member of the Royal Statistical Society. Published in the Journal of Gambling Studies and Addiction Research & Theory.

Dr. Chen holds a PhD in Public Policy from the LSE and has 8 years of experience in quantitative research, including 3 years as a Research Fellow at the Responsible Gambling Trust analysing operator self-exclusion data.