Fairbetter Limited enforcement action
UKGC enforcement action - December 2024

Summary

What This Means for Consumers

As its licence is revoked, Fairbetter Limited can't legally offer gambling services in Great Britain. Customers should not use any websites operated by this company.

Full Details

The UK Gambling Commission (UKGC) took its most severe enforcement action against Fairbetter Limited, revoking its operating licence on 12 December 2024. A licence revocation means the company can't legally offer gambling services to customers in Great Britain. This action followed a formal review which found the operator unsuitable to continue its licensed activities.

The investigation uncovered several breaches of the operator's licence conditions. These included failures related to its technical standards (Licence condition 2.3.1), providing fair and transparent terms (Licence condition 7.1.1), and its anti-money laundering procedures (Licence condition 12.1.1). The UKGC also found that Fairbetter Limited failed to comply with social responsibility codes. The specific failures involved customer identification (SRCP 3.9.1), handling complaints and disputes (SRCP 6.1.1), and other remote operator requirements (SRCP 3.5.5).

Due to the extent of these failings, the Commission concluded that Fairbetter Limited was unsuitable to carry on its licensed activities. This is the first and only regulatory action recorded against the operator, resulting in an immediate 'F' trust grade.

Key Findings

  • Operating licence was revoked by the UKGC.
  • Action taken on 12 December 2024.
  • Breaches included failures in anti-money laundering, social responsibility, and fair terms.
  • The operator was deemed unsuitable to hold a licence.

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 12 December 2024

Related Operator

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Written by

Corporate Investigations Editor

ACAMS Certified (Association of Certified Anti-Money Laundering Specialists). BSc Criminology, University of Manchester.

Mark has 15 years of experience in financial crime and corporate due diligence, including a role as Intelligence Analyst at the Serious Organised Crime Agency (SOCA) specialising in money laundering through gaming.