DZBT Limited
The UK Gambling Commission fined DZBT Limited a total of £700 on 1 June 2023. The penalty was for social responsibility failures where the operator didn't prevent a self-excluded customer from gambling.
Summary
Financial Penalty
£700
What This Means for Consumers
DZBT Limited's licence is still active, so it can continue to offer gambling services. This action shows a failure to protect a vulnerable player, which is a key responsibility for any licensed operator.
Full Details
The Gambling Commission (UKGC) imposed a Financial Penalty on DZBT Limited after an investigation found failings in its self-exclusion procedures. The operator was ordered to pay £700 on 1 June 2023. In addition to the fine, DZBT Limited voluntarily gave up the £3,638.20 in Gross Gambling Yield it earned from the compliance failures.
The investigation revealed that the company breached two specific social responsibility codes. It didn't have effective procedures to stop an individual who had self-excluded from gambling (SRCP 3.5.3 (1)). The operator also sent marketing materials to the same self-excluded customer, which is another breach of the rules (SRCP 3.5.3 (2)). The UKGC noted that DZBT Limited cooperated with the investigation and has since taken action to fix the issues.
Key Findings
- A financial penalty of £700 was imposed.
- The operator voluntarily divested £3,638.20 in Gross Gambling Yield.
- Breached rules for preventing a self-excluded person from gambling (SRCP 3.5.3 (1)).
- Failed to stop sending marketing material to a self-excluded customer (SRCP 3.5.3 (2)).
Timeline
| Action Date | 1 June 2023 |
|---|