Warning

Banbury Neil Thomas

By Mark Sullivan · Fact-checked by James Hartley, Regulatory Affairs Editor

The UK Gambling Commission issued a formal Warning to Personal Management Licence (PML) holder Banbury Neil Thomas on 14 February 2024. The action followed a licence review which found failures related to his management role at 32Red Limited and Platinum Gaming Limited.

Banbury Neil Thomas enforcement action
UKGC enforcement action - February 2024

Summary

What This Means for Consumers

This action is against an individual manager, not the gambling operators themselves. 32Red and Platinum Gaming aren't directly sanctioned here, but it shows the regulator is holding senior staff accountable for compliance failures.

Full Details

On 14 February 2024, the Gambling Commission took regulatory action against Banbury Neil Thomas, issuing him a formal Warning. This action doesn't involve a financial penalty but serves as an official record of compliance failures. The Commission's review found that Banbury Neil Thomas breached the conditions of his Personal Management Licence (PML) while he was acting as General Manager for the operators 32Red Limited and Platinum Gaming Limited.

The regulator determined he didn't take reasonable steps to ensure the companies he managed followed key rules. The specific failures included breaches of social responsibility requirements for customer interaction (SRCP 3.4.1) and inadequate anti-money laundering policies and controls (LC 12.1.1 and 12.1.2). A further breach was noted for Platinum Gaming Limited's compliance with customer identification rules (SRCP 3.9.1). The Commission's report does state that Banbury Neil Thomas was open and transparent during its investigation.

Key Findings

  • Received a formal Warning under section 117(1)(a) of the Gambling Act 2005.
  • Action was taken on 14 February 2024.
  • Failures related to his role as General Manager for 32Red Limited and Platinum Gaming Limited.
  • Breaches included rules on customer interaction (SRCP 3.4.1), anti-money laundering controls (LC 12.1.1 & 12.1.2), and customer identification (SRCP 3.9.1).

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 14 February 2024
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Written by

Corporate Investigations Editor

ACAMS Certified (Association of Certified Anti-Money Laundering Specialists). BSc Criminology, University of Manchester.

Mark has 15 years of experience in financial crime and corporate due diligence, including a role as Intelligence Analyst at the Serious Organised Crime Agency (SOCA) specialising in money laundering through gaming.