Regulatory Settlement

AG Communications Limited

Enforcement action against AG Communications LimitedAG

By Mark Sullivan · Fact-checked by James Hartley, Regulatory Affairs Editor

The Gambling Commission announced a regulatory settlement with AG Communications Limited on 4 February 2025. The operator will pay £1.4 million in lieu of a financial penalty after a review found failings in its anti-money laundering and social responsibility controls.

AG Communications Limited enforcement action
UKGC enforcement action - February 2025

Summary

Financial Penalty

£1.4m

What This Means for Consumers

AG Communications Limited remains licensed and active, so customers can still use its sites. This action addresses past compliance failures that the operator has now settled with the regulator.

Full Details

The UK's Gambling Commission took action against AG Communications Limited, which resulted in a regulatory settlement announced on 4 February 2025. The operator agreed to make a payment of £1,407,834 instead of a formal fine. This type of settlement means the operator worked with the regulator to resolve the issues, but it still represents a serious compliance failure.

A regulatory review found the company wasn't compliant with its licence conditions between May 2023 and October 2024. The specific breaches included failures in its anti-money laundering controls (LC 12.1.1) and several social responsibility rules. These related to customer interaction (SRCP 3.4.3), customer identification (SRCP 3.9.1), and self-exclusion procedures (SRCP 3.5.3).

Key Findings

  • Payment of £1,407,834 in lieu of a financial penalty.
  • Action concluded on 4 February 2025.
  • Breaches of Anti-Money Laundering (AML) and Social Responsibility (SR) rules.
  • Operator agreed to a regulatory settlement to resolve the case.

Timeline

Enforcement action timeline — Source: UKGC Regulatory Actions Register
Action Date 4 February 2025

Related Operator

AG Communications LimitedAG

View full operator profile, all enforcement actions, and compliance history.
M

Written by

Corporate Investigations Editor

ACAMS Certified (Association of Certified Anti-Money Laundering Specialists). BSc Criminology, University of Manchester.

Mark has 15 years of experience in financial crime and corporate due diligence, including a role as Intelligence Analyst at the Serious Organised Crime Agency (SOCA) specialising in money laundering through gaming.